Yes — we ship globally using fully tracked services, and aim to dispatch all orders the same day or next working day after purchase.

• UK Orders
  Sent via Royal Mail Tracked or Parcelforce Express. Delivery typically takes 1–2 working days.

• US Orders
  Shipped via Royal Mail International Tracked, Parcelforce Global, or DHL. Delivery usually takes 5–10 working days.

• EU Orders
  Delivered by Royal Mail International Tracked or courier. Delivery typically takes 4–7 working days.
  Please note: VAT, import duties, or handling fees may apply on arrival.

• Rest of World
  We ship to most countries using reliable tracked services. Delivery times vary but typically range from 7–14 working days depending on destination.

You’ll receive tracking information as soon as your order has been dispatched.

All shipments are packed securely and sent from our workshop in Hertfordshire, UK.

• 1x LEGACY Connect USB device – for wireless CNC networking and file transfer

• 1x WiFi antenna – for strong, reliable workshop connectivity

• 1x USB-A power cable – external power recommended for stable operation

• Setup instructions (via QR code) – get started with CNC networking in minutes

• Letterbox-friendly packaging – designed for easy and secure delivery straight to your door

Can I return LEGACY Connect if I change my mind?
Yes — UK customers have 14 days from delivery to cancel and return the product, as long as it’s unused and in its original packaging.

Do I have to pay for return shipping?
Yes — unless the item is faulty, return postage costs are your responsibility. Returns must be sent using a tracked or signed service.

How do I request a return?
Just email us at info@karpas.co.uk within 14 days of receiving your item. We’ll guide you through the return process.

Can international customers return items?
Yes — customers outside the UK may also return within 14 days of delivery. However, you’ll need to cover return postage and any customs fees.

When will I get my refund?
Once we receive the returned item in original condition, we’ll refund you within 14 days via your original payment method.

What if my item is faulty?
If your unit is faulty, contact us right away. We’ll cover return shipping and either send a replacement or issue a full refund. LEGACY Connect is covered by a 12-month warranty for manufacturing defects.

Yes, you can network your CNC machine to streamline file transfers and improve workflow. CNC machine networking allows you to connect your machines to a local network, enabling wireless or wired file sharing between your computer and the machine. This eliminates the need for USB sticks or manual transfers.

With solutions like LEGACY Connect USB, even older CNC machines can be upgraded to support modern CNC networking. You can send .NC, .GCODE, and other toolpath files directly to your machine over WiFi – no internet required. This makes your workshop more efficient, reduces downtime, and supports secure, reliable file delivery.

If you’re tired of swapping USB sticks, walking files across the shop, or dealing with unreliable file transfers — then yes, LEGACY Connect is for you.

Whether you're running:

• A modern CNC machine with USB input

• An older legacy system still going strong

• A laser cutter, router, or engraver that reads USB drives

• Or managing a training centre or prototyping lab with multiple users

LEGACY Connect enables CNC machine networking, helping you streamline your workflow, reduce downtime, and keep your files moving — securely and wirelessly over your local network.

No subscriptions. No cloud. No nonsense. Just fast, reliable file transfer and modern network connectivity for CNC machines, built for real workshops.

If you're looking to buy multiple units — whether for multiple machines, team use, or training environments — we can offer bulk discounts.

Just get in touch with us before ordering and we’ll provide a tailored quote to suit your needs.